Terms and Conditions

1. Acceptance of Terms

Welcome to Smart Digital. These Terms and Conditions outline the rules and regulations for the use of our website and printing/digital services. By accessing this website and placing an order, we assume you accept these terms and conditions in full. Do not continue to use Smart Digital's services if you do not accept all of the terms and conditions stated on this page.

2. User Accounts and Security

To access certain features of our platform, including saving artwork, tracking bulk orders, and maintaining a digital asset library, you may be required to register for an account. You are strictly responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion if we detect fraudulent activity or breaches of these terms.

3. Intellectual Property Rights (Ours)

Unless otherwise stated, Smart Digital and/or its licensors own the intellectual property rights for all material on the platform, including software, templates, user interface, text, and source code. All intellectual property rights are reserved. You may view and/or print pages from our platform for your own personal, non-commercial use, subject to restrictions set in these terms.

You must not:

• Republish material, structural designs, or proprietary templates from our website.
• Sell, rent, or sub-license our pre-designed templates without purchasing a commercial license.
• Reproduce, duplicate, or copy code/design from our web-to-print interface.

4. User Uploads and Content Standards

When you upload designs, logos, text, or images ("User Content") to our servers for the purpose of printing or digital marketing, you maintain full ownership of your intellectual property. However, you grant us a limited, non-exclusive, royalty-free license to use, reproduce, and modify the User Content strictly for the purpose of fulfilling your order.

You warrant and represent that:

• You own or have the legal right to use and reproduce all User Content submitted to us.
• The User Content does not infringe upon any third-party copyright, trademark, or intellectual property rights.
• The User Content does not contain unlawful, defamatory, obscene, or hate-speech material.

We reserve the right to refuse service and reject any order that violates these content standards. If a third party claims that your printed material infringes on their copyright, you agree to indemnify and hold Smart Digital harmless against all claims, liabilities, and legal fees.

5. Color Accuracy and Digital Proofing

Our platform allows you to view digital proofs of your artwork before sending it to press. It is your responsibility to verify the spelling, layout, margin bleed, and resolution. By clicking "Approve Proof" or completing the checkout process, you accept full responsibility for the final layout.

Please note that screens display color in RGB (Red, Green, Blue) using light, while printing presses use CMYK (Cyan, Magenta, Yellow, Key/Black) wet ink. Because of this fundamental technological difference, slight color shifts are inevitable. We calibrate our machines to GRACoL standards, but we do not guarantee a 100% exact color match to your backlit monitor.

6. Payment and Billing

All prices listed on the site are in Indian Rupees (INR) unless otherwise specified. Payment must be made in full before any custom manufacturing begins. We utilize secure, encrypted, third-party payment gateways (such as Razorpay or Stripe). We do not store your raw credit card data on our servers.

For enterprise clients with dedicated account managers, net-30 invoicing terms may be negotiated separately under a distinct corporate contract.

7. Turnaround Times and Shipping

Turnaround time begins only after your payment has cleared and your digital proof has been approved. If you submit files that fail our automatic pre-flight checks (e.g., missing fonts or low-resolution warnings), turnaround time will be delayed until the file is corrected.

Turnaround times are estimates. While we boast a 99% on-time production rate, we are not liable for delays caused by mechanical breakdowns, courier transit delays, extreme weather, or acts of God (force majeure).

8. Limitation of Liability

In no event shall Smart Digital, its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services. Our total liability for any claim arising from a printed product shall not exceed the total purchase price paid for that specific order.

We are not responsible for lost revenue, lost profits, or missed event deadlines resulting from shipping delays or production errors.

9. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes take effect immediately upon posting to the website. Your continued use of the service following the posting of any changes constitutes acceptance of those changes. Please review this page periodically for updates.